Email Us Connect With Us on FaceBook Follow Us on instagram

Privacy Policy


HOLIDAY MERCHANTS considers that customer who books or looks for any services at has all the rights to know how our privacy policy is followed. We value the right to privacy of our customers. Through this policy we shall educate the end user about the personal information is being captured by us and where the same is being used.

It is to mention that we will shall not collect personal information without knowledge and permission from you and shall not knowingly disclose the personal information to any third parties, except as provided in this Privacy Policy;.

For the registered users

Online transactions are allowed to all registered users on our site . You will be able to purchase travel services from our website. Upon registering with us, we collect personal information from you in addition to the non-personal information described above. The personal information include your email address, Name, mailing address, telephone number, travel preferences, passport number, user name and password.

It is possible that you reach through one of our associate offices or business partners, in this case we may need to share our offices/ partner some or all of your registration information. We will only do so in accordance with this policy, but we cannot control how our partner uses the information. It is best that you know about our partner's privacy policy, you should review their policy before providing information to us. We ensure that the personal information you provide to us will not be shared with our partners.

For the unregistered users

It is best that you register with us in order to book services on our website. However, you might not register and yet take advantage of any feature of our site where registration is not required. If you do not register, then the information we collect from you is limited.

We log your IP address in order to help diagnose problems with our server, administer our Web site and track usage statistics. Your IP address may vary each time you visit, and it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so.

Automatically a "cookie" is placed on your computer's hard drive when you visit our site and cookies cannot be used to read data off of your hard drive, and cannot retrieve information from any other cookies created by other Web sites. You may refuse to accept a cookie from us by following the procedures specific to your Web browser. You will be required to accept cookies as it is essential for site administration and security.

Disclosure of your personal information.

Holiday Merchants does not rent or sell any personal information to any third party, other than our partners, as discussed in this policy.

There is a possibility that we may share your personal information with third-parties specifically engaged by Holiday Merchants to provide services to Holiday Merchants like Airlines, Ground Handlers, Insurance Companies, Hotels, Advertising agencies), in which case we will require those parties to agree to use any such personally-identifiable data solely for the purpose of providing the specified services to Holiday Merchants. The information might also be required to provide to government agencies like banks and RBI etc as per the laws of the country. As you might expect, Holiday Merchants must cooperate with legal authorities, and may in some situations be required to disclose personally recognizable information in response to requests from banks and law enforcement authorities, or in response to a subpoena or other legal process. We don't expect this to happen, but if it does, we will provide only the information required. To a mention further, we will not simply turn over our database in response to a specific legal requirement. It is also possible that we share your information in connection with a corporate transaction, such as a consolidation, divestiture, or asset sale, merger and in the event of bankruptcy.

How you can review and update your personal information. You can review and update the personal information you have provided through the registration process by visiting

When you Purchase Products or Services for a third party When you Purchase Products or Services for a third party using your Member ID and password, we will collect that third party's name and contact information, and other information as required by the travel service provider(s), so that we can complete the booking.

For the minors

We do not collect personal information from any Minor, and will not use this information if we discover that it has been provided by a Minor.

Retention and storage

All information is of your is stored in our databases in accordance with our back office document management. To manage your profiling in coordination with the trip you purchased but had to cancel, we may need to retain information. All personal information will be stored in secured locations, and on servers controlled, rented by Holiday Merchants, located either at our offices, or at the offices of our service providers.

Steps we take to protect your personal information. Holiday Merchants has implemented security procedures to help protect the personal information stored in our systems. For example, the information is shared with only accounts and IT department for storing the data and is not shared with the other team members. We have password protected data management.

Third Party Advertisers

Third parties advertise on our Site. We do not share any Personal Information about you with these advertisers.


Having your details during registration process, we give you the ability to receive via e-mail or direct messaging information about our Products and Services, updates to our Site, customized advertisements and promotions that are targeted to your specific interest, such as, promotions, contests, sweepstakes and other travel opportunities available on our Site and/or sponsored by our travel service providers and advertisers. We send this information directly ourselves, or via third party service providers. If you do not opt-out from receiving these communications about our Site, we will send them to you.

Links For your convenience, our Site provides links to other sites. When you click on one of these links, you are leaving our Site and entering another site. We are not responsible for such third party sites. Such sites are not under our control.

Changes to this Privacy Policy

It is important that you know that we reserve the right to change this policy when required as per country law etc.